What We Do
Our customers in East Tennessee have come to expect the best in heating and air conditioning service. Our commitment to excellence begins with a simple motto: Building New Relationships with Old Traditions.
To maximize performance and efficiency, a heating and air conditioning system should be sized to address the distinctive structural characteristics of the home or office it will serve. Our designers use advanced technologies to establish the required BTU capacity for each system prior to installation. Oversized air conditioners can short-cycle, which often results in poor humidity control, inadequate air movement and uncomfortable temperature variations. When equipment is undersized, components are placed under extreme stress, and the system may repeatedly malfunction and ultimately fail. Heating and air conditioning contractors that do not run manual “J” load calculations during the design phase should always be avoided.
For every furnace or air conditioning repair, we dispatch qualified service techs trained to quickly identify faulty components and restore system functionality. Our expertise can help reduce downtime and lower the overall cost of the repair. Comprehensive air conditioning service is available for all major brands and models of equipment, and we also offer same day and emergency service for critical failures.
A preventive maintenance agreement will keep new and existing systems operating at peak efficiency while helping to avoid a costly air conditioning repair. These periodic checkups include an inspection of all vital components, lubrication of moving parts, a refrigerant pressure check, coil cleaning and a variety of other important services. Comfort Club members enjoy priority scheduling and receive “Bonus Bucks,” which can be used like cash and applied toward the purchase of a new system.